jrgreene6
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Married . . . With Cats
Posts: 6,656
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Post by jrgreene6 on Oct 13, 2019 18:38:15 GMT
Lower turnout than expected. Sold over $1,800 00. Got tipped $167.00. Tipped out Ramiro $30.00 for making sure I was stocked. Surprisingly there were no catastrophic emergencies that required complete meltdowns with the idiot not there. Damn that sucks. I sometimes just don’t understand people. That’s less than 10% of what you sold. Saw some of that the other night at the local Hooters. Girl behind bar was doing an excellent job taking care of around 15 of us sitting there. Dude on the end gets ready to leave & the wife said his bill was over $60. Left her $3. Another dude next to me who I’m sure had been there since he got off work and it was now close to 11 pm (he was pretty much passing out ON the bar). His bill was close to $80. Left her $5. I guess we either just appreciate good service or are really good tippers (or maybe some of both). Our bill was @ $65, but I had a $10 off coupon. I added $25 gratuity. Same with last night at Outback (even with the short pours on our drafts, which rarely happens there - might be a new policy to add 1/2” of head to ALL drafts). $75 bill, $25 tip. Most people don’t understand that bartenders & wait staff are not even paid minimum wage and depend on their tips to get to or above that set rate. Another thing I’ve seen some restaurants do that I despise is take everyone’s tips and then at the end of the shift / night distribute them evenly. That’s TOTAL BS because it allows slackers who do nothing or very little for their customers to get the same as those busting their asses for their patrons. I think that practice was eventually deemed unlawful and has been dropped. But I saw it a lot when I was working in the food service industry. I don’t always tip bartenders EVERY time if I’m paying cash. But at the end of the night, I make sure that if they were attentive to my needs, gave me good pours or made sure my beers were good and cold, they got the usual 25 - 30% gratuity they earned. GO DODGERS!!!
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Post by Blunashun on Oct 13, 2019 21:13:26 GMT
Yeah. It is what it is. It's why I wanted a percentage of the parties, like the waiters get. Maybe half of what they get. None of them are directly responsible for $1,800 in sales. Instead, I got threatened with an audit & told to make sure to tip out the waiters. We seem to have moved past that.
Guess the guy picking up the bill almost got into a fist fight with his son in the lobby. A guard told me. Hope I didn't make him unhappy. Everyone was pounding them down.
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Post by Blunashun on Oct 17, 2019 3:48:51 GMT
They had me work with a kid today. Not sure what the kid said to get the job. His hands were shaking. I felt kinda bad for him.
Us splitting a party meant I walked with $9.00 & the kid $5.00.
At the end the kid left ice water in the beer cooler. I had shown him the proper way, & even placed a table in front of him so he could take everything out & empty the cooler. It must not have registered. I pushed the cooler back for him as he did other things. Later the manager started to tell me to make sure he empties the cooler. Then the kid walked in & the manager correctly told him instead. I said nothing. I didn't want to sabotage the kid. I just didn't feel like doing his work. I seem to be the only one who does small stuff like that anyway.
The idiot assistant spoke in Spanish to the manager & I didn't need to understand verbatim what he was saying to pick up what that primate was saying. It was that I should have shown the kid. I rested easy knowing I did & this guy is a glorified food expeditor.
The kid & I exchanged phone numbers & I wouldn't mind kicking him down some funerals & such.
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Post by Blunashun on Oct 19, 2019 17:53:37 GMT
Worked the party from Hell last night. Ghetto trash. Made $55.00 on over $700.00 in sales. These are getting too frequent. Something is amiss in our sales department.
Anyway, a lot of them smuggled their own liquor in. I've been told in no uncertain terms that if someone asks for a glass of ice to refuse that request. How do you refuse? We ALL know what they're doing. But how do you say no? One enormous bitch was annoying me in particular. How I keep smiling is a puzzle even to me at times. I reported her to the food servers. Watch her. A while later one of them brings me an empty he found under her table. He then took the container to our manager & I waited to see how he would handle it. He never showed up.
Okay. So when I'm told to refuse to give out ice, that's just a cushion so no manager's name appears on a bad comment card or on Yelp? Interesting. That will dictate my policy from now on.
A little while later some guy comes up & orders two glasses of ice. I lean over the bar & say in hushed tones - "At least TRY to be subtle. Order two glasses of ice water."
"But we have water on the table."
"You're missing the point. Order two glasses of ice water, drink the water & you have a glass of ice."
"Oh!"
"And for the love of God, please don't leave the empty under the table."
This guy was actually halfway cool & tipped me two dollars for the ice & advice.
But I thought of poor Eddie. He was working a college frat party & I know those kids. Before we began I told him - "You might make $20.00. If you're luck - REALLY lucky - $25.00."
We met up in the manager's office at the end & his eyes were as big as saucers.
"$16.00! $16.00! They tipped me $16.00."
I sort of chuckled & gave him an 'I told you' so speech. Next time we'll give that party to so & so. At that point the idiot assistant manager stopped smiling. I know he doesn't like me & that's cool. No way he works his way up the food chain before I retire & he can make real trouble.
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jrgreene6
Legend
Married . . . With Cats
Posts: 6,656
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Post by jrgreene6 on Oct 19, 2019 18:53:20 GMT
Worked the party from Hell last night. Ghetto trash. Made $55.00 on over $700.00 in sales. These are getting too frequent. Something is amiss in our sales department. Anyway, a lot of them smuggled their own liquor in. I've been told in no uncertain terms that if someone asks for a glass of ice to refuse that request. How do you refuse? We ALL know what they're doing. But how do you say no? One enormous bitch was annoying me in particular. How I keep smiling is a puzzle even to me at times. I reported her to the food servers. Watch her. A while later one of them brings me an empty he found under her table. He then took the container to our manager & I waited to see how he would handle it. He never showed up. Okay. So when I'm told to refuse to give out ice, that's just a cushion so no manager's name appears on a bad comment card or on Yelp? Interesting. That will dictate my policy from now on. A little while later some guy comes up & orders two glasses of ice. I lean over the bar & say in hushed tones - "At least TRY to be subtle. Order two glasses of ice water." "But we have water on the table." "You're missing the point. Order two glasses of ice water, drink the water & you have a glass of ice." "Oh!" "And for the love of God, please don't leave the empty under the table." This guy was actually halfway cool & tipped me two dollars for the ice & advice. But I thought of poor Eddie. He was working a college frat party & I know those kids. Before we began I told him - "You might make $20.00. If you're luck - REALLY lucky - $25.00." We met up in the manager's office at the end & his eyes were as big as saucers. "$16.00! $16.00! They tipped me $16.00." I sort of chuckled & gave him an 'I told you' so speech. Next time we'll give that party to so & so. At that point the idiot assistant manager stopped smiling. I know he doesn't like me & that's cool. No way he works his way up the food chain before I retire & he can make real trouble. It’s a shame your place of work doesn’t automatically implement a 20% charge to the final bill for gratuities on parties / events like this. Then, anything you might receive in the tip jar is simply a bonus above that. I’ve seen quite a few restaurants / hotels that have been doing that around this area, even to the point of adding it on to parties of eight or more diners / patrons. I’m more than happy to pay that and will usually even add another 10% or so because those servers normally bust their asses and do an excellent job making sure everyone got what they ordered, drinks were refilled, etc. College kids ARE the worst - I’m not sure many of them even understand what a gratuity is. GO DODGERS!!!
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Post by Blunashun on Oct 20, 2019 3:10:36 GMT
Worked the party from Hell last night. Ghetto trash. Made $55.00 on over $700.00 in sales. These are getting too frequent. Something is amiss in our sales department. Anyway, a lot of them smuggled their own liquor in. I've been told in no uncertain terms that if someone asks for a glass of ice to refuse that request. How do you refuse? We ALL know what they're doing. But how do you say no? One enormous bitch was annoying me in particular. How I keep smiling is a puzzle even to me at times. I reported her to the food servers. Watch her. A while later one of them brings me an empty he found under her table. He then took the container to our manager & I waited to see how he would handle it. He never showed up. Okay. So when I'm told to refuse to give out ice, that's just a cushion so no manager's name appears on a bad comment card or on Yelp? Interesting. That will dictate my policy from now on. A little while later some guy comes up & orders two glasses of ice. I lean over the bar & say in hushed tones - "At least TRY to be subtle. Order two glasses of ice water." "But we have water on the table." "You're missing the point. Order two glasses of ice water, drink the water & you have a glass of ice." "Oh!" "And for the love of God, please don't leave the empty under the table." This guy was actually halfway cool & tipped me two dollars for the ice & advice. But I thought of poor Eddie. He was working a college frat party & I know those kids. Before we began I told him - "You might make $20.00. If you're luck - REALLY lucky - $25.00." We met up in the manager's office at the end & his eyes were as big as saucers. "$16.00! $16.00! They tipped me $16.00." I sort of chuckled & gave him an 'I told you' so speech. Next time we'll give that party to so & so. At that point the idiot assistant manager stopped smiling. I know he doesn't like me & that's cool. No way he works his way up the food chain before I retire & he can make real trouble. It’s a shame your place of work doesn’t automatically implement a 20% charge to the final bill for gratuities on parties / events like this. Then, anything you might receive in the tip jar is simply a bonus above that. I’ve seen quite a few restaurants / hotels that have been doing that around this area, even to the point of adding it on to parties of eight or more diners / patrons. I’m more than happy to pay that and will usually even add another 10% or so because those servers normally bust their asses and do an excellent job making sure everyone got what they ordered, drinks were refilled, etc. College kids ARE the worst - I’m not sure many of them even understand what a gratuity is. GO DODGERS!!! They do put a gratuity onto the charge. The food servers cut that up. They scheduled me too early tonight. I'm standing here by myself.
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Post by Blunashun on Oct 20, 2019 8:37:20 GMT
It's definitely the sales department.
We had another ghetto party tonight. Every sentence was prefaced with - "How much is..." What are the odds of me getting a tip if they have to price check like that? What happened to the great parties where I would make over $200.00?
Towards the end I was getting - "I want a glass of wine but only have seven dollars." Wine is eight dollars. I reached into my tip jar to make up the difference. It's not like I was making a lot anyway. What the hell? Next one comes up - "I want a Hennessey but only have $9.00." Hennessey is ten dollars. At that point I knew they were talking amongst themselves. 'The bartender will help you pay for it.' One last time I reached into my tip jar for the extra dollar. I mean, you tell me you don't have enough money to pay for your drink. You're not willing to settle for something within your budget. I KNOW I'm not getting tipped because I'm subsidizing your purchase already. Where's the consideration for me? They had no conscience about me PAYING to serve them. Naturally, there were the obligatory - "Take care of me nows." I really hate that shit. They wanted extra big shots so they could stiff me on something worthwhile. I had told a co-worker before that it's the managers who want to go home by midnight. There was no manager on duty last night. I'll stay till 1:00 AM if the customers want me to & they're taking care of me.
The capper was when I went to count my tips & it was $20.00 short. Someone must have stolen 20 dollars out of my jar. That's pretty damn low. I was supposed to be gone by 11:30. I left at 11:35, right after one more person came up & said - "I want X but only have." "Oh! I'm really sorry but we're closed." "So I can't get anything else?" Motherfucker, you just got through saying you don't have enough money. Of course I didn't verbalize that. Just ran through my mind.
If our sales department is costing me hundreds of dollars a month, how much is it costing the hotel in lost bar sales? It must go into the tens of thousands of dollars a year.
I kinda like the girl they have down there. But she better up her game, for all of us. I don't want to show up for work someday & find out the place is closed. Pretty sure she doesn't want to lose her job either. You're booking ghetto sludge. Expand your horizons.
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jrgreene6
Legend
Married . . . With Cats
Posts: 6,656
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Post by jrgreene6 on Oct 20, 2019 18:06:05 GMT
It's definitely the sales department. We had another ghetto party tonight. Every sentence was prefaced with - "How much is..." What are the odds of me getting a tip if they have to price check like that? What happened to the great parties where I would make over $200.00? Towards the end I was getting - "I want a glass of wine but only have seven dollars." Wine is eight dollars. I reached into my tip jar to make up the difference. It's not like I was making a lot anyway. What the hell? Next one comes up - "I want a Hennessey but only have $9.00." Hennessey is ten dollars. At that point I knew they were talking amongst themselves. 'The bartender will help you pay for it.' One last time I reached into my tip jar for the extra dollar. I mean, you tell me you don't have enough money to pay for your drink. You're not willing to settle for something within your budget. I KNOW I'm not getting tipped because I'm subsidizing your purchase already. Where's the consideration for me? They had no conscience about me PAYING to serve them. Naturally, there were the obligatory - "Take care of me nows." I really hate that shit. They wanted extra big shots so they could stiff me on something worthwhile. I had told a co-worker before that it's the managers who want to go home by midnight. There was no manager on duty last night. I'll stay till 1:00 AM if the customers want me to & they're taking care of me. The capper was when I went to count my tips & it was $20.00 short. Someone must have stolen 20 dollars out of my jar. That's pretty damn low. I was supposed to be gone by 11:30. I left at 11:35, right after one more person came up & said - "I want X but only have." "Oh! I'm really sorry but we're closed." "So I can't get anything else?" Motherfucker, you just got through saying you don't have enough money. Of course I didn't verbalize that. Just ran through my mind. If our sales department is costing me hundreds of dollars a month, how much is it costing the hotel in lost bar sales? It must go into the tens of thousands of dollars a year. I kinda like the girl they have down there. But she better up her game, for all of us. I don't want to show up for work someday & find out the place is closed. Pretty sure she doesn't want to lose her job either. You're booking ghetto sludge. Expand your horizons. Ray needs to install a “thumbs down” emoji for things that suck like this. I would NEVER expect a bartender or server to “cover” me for the buck or two I didn’t have to pay for my drink. Especially knowing full well there’s no gratuity coming with it. And then to have one of them steal from your tip jar - that’s about as low on the totem pole of evolution as you can get, IMHO. GO DODGERS!!!
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Post by Blunashun on Oct 20, 2019 19:36:19 GMT
It's definitely the sales department. We had another ghetto party tonight. Every sentence was prefaced with - "How much is..." What are the odds of me getting a tip if they have to price check like that? What happened to the great parties where I would make over $200.00? Towards the end I was getting - "I want a glass of wine but only have seven dollars." Wine is eight dollars. I reached into my tip jar to make up the difference. It's not like I was making a lot anyway. What the hell? Next one comes up - "I want a Hennessey but only have $9.00." Hennessey is ten dollars. At that point I knew they were talking amongst themselves. 'The bartender will help you pay for it.' One last time I reached into my tip jar for the extra dollar. I mean, you tell me you don't have enough money to pay for your drink. You're not willing to settle for something within your budget. I KNOW I'm not getting tipped because I'm subsidizing your purchase already. Where's the consideration for me? They had no conscience about me PAYING to serve them. Naturally, there were the obligatory - "Take care of me nows." I really hate that shit. They wanted extra big shots so they could stiff me on something worthwhile. I had told a co-worker before that it's the managers who want to go home by midnight. There was no manager on duty last night. I'll stay till 1:00 AM if the customers want me to & they're taking care of me. The capper was when I went to count my tips & it was $20.00 short. Someone must have stolen 20 dollars out of my jar. That's pretty damn low. I was supposed to be gone by 11:30. I left at 11:35, right after one more person came up & said - "I want X but only have." "Oh! I'm really sorry but we're closed." "So I can't get anything else?" Motherfucker, you just got through saying you don't have enough money. Of course I didn't verbalize that. Just ran through my mind. If our sales department is costing me hundreds of dollars a month, how much is it costing the hotel in lost bar sales? It must go into the tens of thousands of dollars a year. I kinda like the girl they have down there. But she better up her game, for all of us. I don't want to show up for work someday & find out the place is closed. Pretty sure she doesn't want to lose her job either. You're booking ghetto sludge. Expand your horizons. Ray needs to install a “thumbs down” emoji for things that suck like this. I would NEVER expect a bartender or server to “cover” me for the buck or two I didn’t have to pay for my drink. Especially knowing full well there’s no gratuity coming with it. And then to have one of them steal from your tip jar - that’s about as low on the totem pole of evolution as you can get, IMHO. GO DODGERS!!! Pretty sure it was the Hennessy bitch who stole the $20.00. So she paid $9.00 for her $10.00 drink with the $20.00 she swiped from my jar & I paid her a dollar for doing it. She kept the change. If these are the parties we're going to be getting, I'll be a lot stricter from now on.
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Post by Blunashun on Oct 22, 2019 23:46:02 GMT
Funny incident about two weeks ago. I guess about once a month the kitchen staff (one guy in particular) makes these really great taco fixings. My first time participating though. My boss said there were tacos if you want some. Be careful though - they're really hot. I made myself two chicken tacos & spread the hot sauce on both. Not too much. Apparently my boss thought it was a lot though. He said to be careful. I went to the fridge & got a raw jalapeno. Those things are great. The tacos were excellent. We were eating, standing in the kitchen. There were no beverages. I usually drink mine at the end of a meal anyway. They're filling. Save room for the grub. Ran into the cook later in an elevator. He asked if I liked his tacos. "Yes. Awesome. Can you make the sauce a little hotter next time though?" I'll singe my supervisor's eyebrows off yet. Dad had us drinking hot sauce as kids. You're not dealing with a rube here.
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jrgreene6
Legend
Married . . . With Cats
Posts: 6,656
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Post by jrgreene6 on Oct 23, 2019 0:51:23 GMT
Funny incident about two weeks ago. I guess about once a month the kitchen staff (one guy in particular) makes these really great taco fixings. My first time participating though. My boss said there were tacos if you want some. Be careful though - they're really hot. I made myself two chicken tacos & spread the hot sauce on both. Not too much. Apparently my boss thought it was a lot though. He said to be careful. I went to the fridge & got a raw jalapeno. Those things are great. The tacos were excellent. We were eating, standing in the kitchen. There were no beverages. I usually drink mine at the end of a meal anyway. They're filling. Save room for the grub. Ran into the cook later in an elevator. He asked if I liked his tacos. "Yes. Awesome. Can you make the sauce a little hotter next time though?" I'll singe my supervisor's eyebrows off yet. Dad had us drinking hot sauce as kids. You're not dealing with a rube here. We used to see who could make the hottest and most obnoxious sauce for our wings and Monday Night Football. I kid you not - we came up with a concoction one night that actually melted and ate a hole into a Tupperware bowl. I can only imagine what that stuff did to our stomach linings week after week. GO DODGERS!!!
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Post by Blunashun on Oct 25, 2019 9:10:43 GMT
Made $40.00 last night. Decided to just ride out the storm. One guy spent over 100 dollars by himself. He tipped me over $20.00.
But we sold under $300.00 overall. This person in sales is pretty much signing her own death warrant unless we start getting in big spenders, pronto. I feel bad for her, but she seems to be targeting one demographic & it isn't working.
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Post by Blunashun on Oct 27, 2019 7:55:31 GMT
Another party. Same demographic. Interesting. The sole saving grace was the birthday girl was HOT.
Made $78.00 off about 13-14 hundred dollars in sales. I think my boss was drunk.
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Post by Blunashun on Nov 3, 2019 8:29:17 GMT
Made $150.00 exactly in cash tips. Another $35.00 will be added in charge tips.
They paired me with the idiot assistant. Why? No idea. All he could do was pour wine, sodas & snap the caps off beer bottles. You want a cocktail? Tom will take care of you. This guy couldn't even do a Jack & Coke.
I knew I had to take care of this waste of oxygen or would have to answer for it. The answer to that dilemma presented itself at the end of the shift. The woman in charge tipped us $70.00 each. Then this guy got greedy. What about his share of the charge tips? 50/50. $35.00 each. What about the cash tips? There you eat it, buddy. I keep the cash. Total was $185.00 for me. $105.00 for him. I still look at it as a sort of bribe. Lord, is he frustrating to work with. It's like talking to a wall.
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Post by Blunashun on Nov 4, 2019 0:08:35 GMT
Forgot to add the idiot was put in charge of the cash register & didn't know how to operate it. I'm very anal about cash. My bills are always smoothed out, face up & pointing to the left because I'm a southpaw.
When I finally had to help out because he was swamped filling wine glasses, I found an unholy mess, with money stuffed in & tens, twenties, fifties & hundreds (in no particular order) stuffed into one compartment of the tray
"What the fuck?"
"I was busy, man!"
He could have been giving out any kind of change in that light, & the thought crossed my mind to just take a twenty to teach him a lesson. Nah, though. Just couldn't do it. Should have. Dipshit. He wanted half? Get real
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